You are viewing this site in staging mode. Click in this bar to return to normal site.

Privacy Policy

Guernsey Psychological Services aim to improve the lives of people  through assessment, consultation, therapy and training.

This privacy policy explains what to expect when GPS uses and protects any information that you give GPS.

At GPS, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

For the purpose of The General Data Protection Regulation (GDPR) 2016, the data controller is Guernsey Psychological Services.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes. This policy is effective from 25 June 2019.

What personal data do we collect from you?

When you use our website we receive information about you. We may also collect information about you through email.


We may collect the following information that you provide by filling in the contact form on this website:

  • name.
  • contact information including email address and telephone number.
  • address
  • where available, your IP address.

We may also collect details of your visit to the website including location data, and traffic data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To be able to respond to your requests and support.
  • To improve our services.
  • To comply with our contractual obligations we have with you.
  • To fulfil our statutory obligations.

We may also use and disclose Personal Information to comply with the law, to enforce our terms and conditions, and to protect our rights, privacy, safety, and property.

We do not share your information with any third parties. We only keep this information for as long as the information is required in accordance with applicable laws.

Security

We are committed to ensuring that we only process personal data if we have valid reasons to do so, and that your information is secure. The reason for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and remittance, and to contact you for customer service purposes.

In order to prevent unauthorised access, unauthorised or unlawful processing, or disclosure, and to protect against accidental loss, destruction or damage we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The data that we collect is stored within the European Economic Area (EEA) and kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

In the event of a security breach that results in an intrusion of our system that materially affects you, or those receiving emails from your site, then we will notify you as soon as possible and let you know what action we took in response to the breach once we have fully investigated it.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Controlling your personal information

You may choose to withdraw, restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

We keep a record of when and how we got your consent along with what you were told at the time.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.